Popular online services Snapchat, Spotify, Pokémon GO, and Discord suffered an outage Tuesday afternoon, and it appears a Google Cloud disruption is the reason. Multiple services reported issues around 3:30 p.m. ET, with the problem, shortly coming to an end after 4 PM with the Google Cloud Platform stating: “the issue with Google Cloud Load balancers returning 502s should be resolved for majority of users and we expect a full resolution in the near future.”
However, many users of these applications still had issues with Snapchat and Spotify beyond 4 p.m., with the platform stating another updated may be arriving a half-hour later. The specific cause is still unclear, but several apps reliant on Google services for back-end infrastructure suffered, with many of them taking to social media to respond to complaints without pointing to Google as the reason.
In related news, Google recently got hit with a $5.1 Billion USD fine by E.U. antitrust officials.
Many Snapchatters are having trouble using the app as well as our support site ? We’re working with a partner on the fix! In the meantime, we recommend staying logged in ?
— Snapchat Support (@snapchatsupport) July 17, 2018
Something’s not quite right, and we’re looking into it. Thanks for your reports!
— Spotify Status (@SpotifyStatus) July 17, 2018
Trainers, we’re aware of a technical issue causing an outage. Stay tuned for more information, and thanks for your patience as we investigate.
— Pokémon GO (@PokemonGoApp) July 17, 2018